Thank you for clarifying but I am still perplexed. You say you are going online and selecting origin cut. You don't select origin cut when doing print and cut. So to clarify - you are using the print and cut method in the software, setting the three registration marks with the laser in the center of each mark (not the blade) and then clicking on the scissors in the software -right?
When you calibrate, you get a perfect cut? And you put those numbers in the print and cut setting if you made adjustments - right?
What happens if you print out a square from the software - just a simple square - with the registration marks and do a print and cut on that. Trying to determine if it is your file.
When you have it set up in the software and do a preview from the software, you should be able to see all of the cut and print lines with the registration marks (set what you want to see). Does it look correct there? (see my example below)
Can you send me the file so I can look at it?
Gigi@silverbulletcutters.com
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