lizalooks wrote:I'll have to double check the plug in on the KNK version. Thanks for the info on print n cut, I have only used that feature once. I am using "cut from cougar" in the settings in MTC.
OK - you are giving some confusing information (well confusing to me at least
). You said you didn't have the cougar driver previously, and said you were using the KNK Zing driver so I assumed you meant the cutter plugin. Then, just now, you said you are using the "cut from cougar" setting in MTC. That is what I was referring to - the cut with selection - there are different "plugins" to use based on the cutter being used. This is what I was referring to - you would want to use the "KNK Maxx" plugin selection there (which means downloading the KNK plugin from MTC's website if you haven't already.) With the SB, you should be able to use either the "cut with" Cougar or the "cut with KNK Maxx" selections if you have downloaded and installed both plugins.
If you meant the actual software driver for the cutter (like the printer drivers required to be on your computer) and not the actual cutter plugin- you wouldn't want the KNK Zing driver or the KNK Maxx driver or even the Cougar driver in order to communicate with the SB - you would need the SB driver its self installed if you are cutting to the SB. Again, those are going to be different based on the cutter its self since they are all a little different. You need to use the correct driver designed for each of the machines same as the cutter plugin. The driver is different from the "plugin". You would need to get the driver separate from MTC and the plugin. You need the SB "driver" installed on your computer for all the software programs to communicate and interface with the SB correctly. So, if you still have the Cougar and have added the SB, you would need to have two separate drivers installed, the Cougar driver and the SB driver but you would not want any of the KNK drivers if you don't have a KNK cutter to interface with your computer. (If you do have a KNK Zing though you would also have the Zing driver installed but it would not properly interface with either the Cougar or the SB.)
So again, let's be sure we are talking about the same thing. If you mean software driver (like the printer drivers) - get the SB driver installed properly on your computer. You definitely need the SB driver to properly interface with your computer and cutter and that is independent of any cutting software program. If you don't know where/how to get that - perhaps Gigi can remind us as I don't recall this moment off the top of my head and I am about to head out shortly. Once you have that taken care of, then you can try again to cut. If you don't want to "waste" material - take your blade holder out and send the file to cut and it will run through the motions of cutting without actually cutting anything. This way you can see if you get the error again. Since it took a couple of times before after you changed out to the SB cables - do it several times until you are comfortable that it is okay and then try again with material as desired. Then let us know if it worked ok now or not. You can use either the "cut with Cougar" or the "cut with KNK Maxx" plugin selections when you go to cut if you have them both installed. If it works then great. If not, then we will have to see what else might be an issue. We'll keep trying to help get you sorted, but we need to be talking the same "language" so we are understanding each other first. So let's make sure we are talking apples and apples not apples and pears.