by kim » July 25th, 2015, 8:45 am
You would think that I would not have to ask for help on this. I have set up three machines and should know what I am doing by now. But I can't get my Cougar to talk to the computer.
My beloved Cougar has been sitting in its original packing box ever since I got my SB, when the SB came out. So that would be a couple of years, at least. I have a friend that I would like to hand my baby over to, as she and her daughter will put him to good use. I thought I would make sure everything was working fine before I handed him over. Well, the machine turns on and everything seems to work fine, but when I try to cut or test cut, nothing. THe computer acts as if it is cutting, but the Cougar does nothing.
I have done a factory reset, I use a keyspan, I have tried cutting in MTC and SCAL4. I have changed the usb port, and checked the port. I have even hooked up the cable directly to the computer, not using the keyspan. I have used the cable from my SB. When I switch over the cables to the SB, the SB works fine. My baud rate is the 38400 and US is 600. I am in ONLINE mode when trying to cut. I have tried to email Sherri but my email is bouncing back, for some reason. Trying it again, and it takes it a while to bounce back, but will see if anything comes of that. Main reason for emailing Sherri is that I am concerned that this may be something internally wrong with the Cougar due to long storage.
Oh, I normally use the Max drivers but even downloaded the Cougar drivers in both SCAL and MTC. The computer never gives me the message that it can't find the Cougar. Just goes throught the process of "cutting" and the Cougar just sits there.
Mommy to a Silver Bullet 24" , a Black Cat Cougar 24" AND a Foil Master!