I just received your email about this as well. If you post on the forum you do not need to separately email tech support or me or anyone else. It will save you a lot of frustration.
If you are a new owner, then I will start by saying you are trying to tackle way too much at one time. Even if you have experience designing and cutting with other machines, the Silver Bullet has a learning curve and it will serve you best if you take the time to go through the learning center classroom even if you think you don't need it. Trust me - you will benefit from it - everyone does.
It is very easy to trace an image in SCAL and then you wont have to worry about transferring the file. You can also easily add score lines - something to think about. But since you have three layers already imported (did you save as an SVG and import or send straight to SCAL from Illustrator?). If you had gone through the print and cut section of the classroom thoroughly, you would understand that each layer can be designated.
See my pictures below as a sample. You would click on your png, then the weld tool (off on the right) and designate that as print and cut print. I close the other layer to make it more understandable.
You would do the same with the cut line - weld tool then print and cut cut. As far as embossing your score lines, there are a lot of options. You can use the embossing tool (most like the engraving tool better for score lines) or use the cutting tool at a lesser force - that is what I usually do because I hate changing blades
and it is just so easy to do it that way. You can use dashed lines for folding or even a solid line, just be sure to lower the pressure so you dont cut through the card stock that you are using. I have not tried to do a double operation through print and cut, but theoretically if you put one tool in the right side and one in the left and set them up accordingly, it should work - but I don't know. There might be an easier way to do what you are doing. What are you trying to cut out and score? It might change what I am saying. You normally want to emboss first and the cut out in case cutting out the image releases it a little so when you emboss the cut out "could" move if it is not wel brayered down and could move just a little and throw things off.
In the email you also asked about 45 degree vs 60 degree blade. Often times it is user choice. I love teh 45 degree blade and use it for most everything. Others swear by the 60 degree. As long as the material is not too thick, you can use whichever gives you the best result.
Hope this helps a little. Please review all in the learning center classroom.
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