Please help --- extra cuts!!!

Please help --- extra cuts!!!

Postby nannie4 » February 5th, 2015, 8:16 am

Hi, Everyone. It's been quite awhile since I've been here because things have been going swimmingly with my SB, Ariana. :) However, this morning I'm having a very frustrating problem. I'm cutting the high heel shoe from SVGCuts Love Always file. Yesterday it cut perfectly. This morning slash lines are being cut into one section of the file -- the shoe piece numbered 2. My IT support (husband and daughter :)) suggested that I shut everything down, reboot and try again. Nothing changed. Any suggestions? :banghead: :banghead:
nannie4
Die-cutting counts as exercise.....right?
nannscraftinest.blogspot.com
User avatar
nannie4
 
Posts: 71
Joined: July 4th, 2014, 6:05 am
Location: Ontario, Canada
Cutter: SB 13, SCAL 3, Inkscape, Windows 7

Re: Please help --- extra cuts!!!

Postby Gigi » February 5th, 2015, 10:46 am

Try a machine reset. That cures almost everything. When you have an issue, always give that a try as it is so easy to accidentally hit a button that throws the machine numbers off and creates havoc in cuts! Hope the fix is that easy!
Silver Bullet Admin
Silver Bullet Tech Support
Image

http://craftingcrumbs.blogspot.com

Happily using an 18" Silver Bullet Pro
User avatar
Gigi
 
Posts: 9795
Images: 190
Joined: May 14th, 2011, 9:53 pm
Location: Southern California
Cutter: 18" Silver Bullet Pro, Foilmaster

Re: Please help --- extra cuts!!!

Postby nannie4 » February 5th, 2015, 1:53 pm

Thanks, Gigi for your prompt reply, as always. When my IT support (hubby) returned this morning, he watched Ariana cut the file twice. He concluded that the cutting mat is warped where the slashes were occuring, so the blade couldn't get over the hump in the mat without leaving cut marks as it travelled to the next cutting line. To prove his point, I dragged out an eClips cutting mat, and cut the file again. Bingo! So now I feel sheepish :hide: but happy :) I can continue to work on my Valentine projects while I order and wait for mats from Sherry. Thanks again, Gigi
nannie4
Die-cutting counts as exercise.....right?
nannscraftinest.blogspot.com
User avatar
nannie4
 
Posts: 71
Joined: July 4th, 2014, 6:05 am
Location: Ontario, Canada
Cutter: SB 13, SCAL 3, Inkscape, Windows 7

Re: Please help --- extra cuts!!!

Postby Gigi » February 5th, 2015, 6:07 pm

Oh ok - good. The way you were describing it sounded like something else! Glad it was just a tired mat!! :)
Silver Bullet Admin
Silver Bullet Tech Support
Image

http://craftingcrumbs.blogspot.com

Happily using an 18" Silver Bullet Pro
User avatar
Gigi
 
Posts: 9795
Images: 190
Joined: May 14th, 2011, 9:53 pm
Location: Southern California
Cutter: 18" Silver Bullet Pro, Foilmaster

Re: Please help --- extra cuts!!!

Postby Omyn » November 28th, 2015, 11:17 am

My machine does this when I switch "pages" on SCAL4 whilst the machine is already cutting (after that window that tells you the cut file was sent to the machine). However, I use a dual monitor system, if I click out of SCAL and browse the web etc, it doesn't effect the cut.. only when I change between pages (tabs) on a project and the machine is already running. I hope it helps. :)
Omyn
 
Posts: 2
Joined: January 15th, 2015, 6:51 am
Cutter: Silver Bullet 18"


Return to Tips, Tricks, Community Help

Who is online

Users browsing this forum: No registered users and 2 guests

cron