cxruss4 wrote:. . . I can "fix" it by putting the mat further inside (towards the back of the cutter) but that really messes everything up. . . .
Charles
Hi Charles, this may be one of those where "a picture is worth a thousand words". If you can give screen shot images of your item on the virtual mat, an actual picture of your cutter and how you have the mat loaded, etc. It might help those who try to help you troubleshoot.
However, I also wanted to point out your one sentence that I have quoted above. Unlike the smaller "bug" machines that many people started with - the mat needs to be loaded fully into the machine so that it is in fact at the "back" of the cutter when looking full on at the cutter. This would be true whether cutting with WYSIWYG or Origin mode. (Note the visual image Gigi provided above, see how the mat is fully loaded through the machine so that it is at the back of the cutter.) Why do you say that doing so "really messes everything up" ?