Hi there.
I see that there was a thread regarding multi cut not lining up perfectly on thick material. Thought I'd start a new one so people wouldn't stop reading 1/2 way down thread;) Mine is doing exactly the same thing. I am cutting thin matboard. My pinch wheels cannot be the issue (as suggested in the other post) as they look fine and I have cut the same design from paper, using multicut, and it works perfectly. Yesterday I got it to work on the matboard by doing one cut, stopping then doing another cut, repeat...essentially doing a manual multicut. The cuts lined up perfectly. Today even that is not working. I've also tried using all of the pinch wheels, only the ones on the mat, and only the ones off the mat. I've done many projects in the past with paper, even glitter paper, and they have worked perfectly....it's only this thicker material. Any ideas???