Please refer to the used machine buyers policy under Items for Sale. That will give you an option to have access to the learning center and also get the software as it is not transferrable. You can apply to the learning center, and we would then need to verify that your machine was originally purchased from an authorized dealer.
There are many videos here on the forum (under Broadcasts) and on You Tube that take you through the basic operations of the machine. Here is a basic one that will help you understand the basics of the software and the machine.
viewtopic.php?f=54&t=5717To get you started, you do not use the laser to set your origin - that is only for print and cut. Position the blade where you want the cut and that will be the lower and outer point of what you are cutting. The bulk of your mat should be sticking out the back of the machine. Be sure you have it securely under the outer two pinch wheels.