Hello everyone! Kind of new to the forum and in seek of some help. I've had my 24 inch silver bullet for about 1 1/2 years and never had an issue. It is used quite a few times per week so I would say normal usage.
All of a sudden two days ago I turned my machine on and send something in cut and...nothing happens! Sure cuts a lot gives me the little window "cutting..." and then "cutting data was sent to the cutting machine" as if the operation was successful, but the machine does not cut.
I have tried to:
- use a different computer
- use a different usb cable
- update SCAL
- reboot the computers
I am absolutely floored and have no idea what to do. I own a small stationery business and this hiccup and keeping me backed up. Anybody has any suggestion or recommendation it would be GREATLY appreciated.
Have a great Memorial Day everyone and thank you in advance!
Elisa