Spare parts for Silver Bullet

Spare parts for Silver Bullet

Postby buttons » March 13th, 2021, 1:24 pm

I have tried to find somewhere I can buy some spare gussets for my 18" SB table but I could only find a place in America (that do not ship to the uk). Can anyone help please? .... I so miss Dawn
buttons
 
Posts: 6
Joined: October 25th, 2019, 5:09 am
Location: England
Cutter: silver bullet 18"

Re: Spare parts for Silver Bullet

Postby Gigi » March 13th, 2021, 3:34 pm

Silver Bullet Cutters ships worldwide. Click on either of the tabs on the upper right of the forum screen and they will take you directly there. Hope that helps.
Silver Bullet Admin/Tech Support


Happily using an 24" Silver Bullet Platinum

Gigi
User avatar
Gigi
 
Posts: 10432
Images: 190
Joined: May 14th, 2011, 9:53 pm
Location: Southern California
Cutter: 18" Silver Bullet Pro, Foilmaster

Re: Spare parts for Silver Bullet

Postby buttons » March 16th, 2021, 4:50 am

Thank you Gigi - I have tried again but it keeps saying that they don't currently ship to my location. I did email them but I did not receive a reply
buttons
 
Posts: 6
Joined: October 25th, 2019, 5:09 am
Location: England
Cutter: silver bullet 18"

Re: Spare parts for Silver Bullet

Postby Gigi » March 16th, 2021, 10:52 am

I am checking into it.

To clarify- it is not about not shipping to the UK - we do that. But the configuration of your gussets was changed by the UK distributor, which apparently Sherri explained to you. So our gussets will not fit your machine and yours will not fit ours.
Dawn apparently has a Facebook group and you can see if she perhaps has gussets that will fit your machine, but because the design has been changed for only those machines that were sold in the UK, we do not have the appropriate parts.
Silver Bullet Admin/Tech Support


Happily using an 24" Silver Bullet Platinum

Gigi
User avatar
Gigi
 
Posts: 10432
Images: 190
Joined: May 14th, 2011, 9:53 pm
Location: Southern California
Cutter: 18" Silver Bullet Pro, Foilmaster

Re: Spare parts for Silver Bullet

Postby buttons » March 19th, 2021, 6:43 am

Again Thank you GiGi. I will try to get hold of Dawn (although I am not on Facebook). Am I the only one in England that has had this problem?
buttons
 
Posts: 6
Joined: October 25th, 2019, 5:09 am
Location: England
Cutter: silver bullet 18"

Re: Spare parts for Silver Bullet

Postby Gigi » March 19th, 2021, 9:59 am

Honestly, I don't know if others have experienced this - it was news to me but that doesn't mean you are the only one! I do not do Facebook either, but have joined some groups on FB just because everything seems to be there. I don't have a profile page of my own. Perhaps you can consider that.
Silver Bullet Admin/Tech Support


Happily using an 24" Silver Bullet Platinum

Gigi
User avatar
Gigi
 
Posts: 10432
Images: 190
Joined: May 14th, 2011, 9:53 pm
Location: Southern California
Cutter: 18" Silver Bullet Pro, Foilmaster


Return to Silver Bullet Professional Series

Who is online

Users browsing this forum: No registered users and 24 guests