I received my new SB Pro and have gone through the quick start course. When I attempted my first cut on copy paper, the blade holder went through the cutting motions but would not lower to actually make the cut.
The blade holder is properly adjusted, using the spacer as indicated. I tried using a pen, and the blade/pen holder again would not lower to draw. I have double checked everything and can not find any incorrect settings.
Does anyone have some suggestions as to what may be wrong?
Thanks