by sbroadway » January 19th, 2017, 12:36 pm
I've been cutting the same file with my machine for several years with little problem with SCAL3. New problem this morning. My 24" machine will not cut any of my 45 files that I cut on a regular basis. SB comes on, it shows the regular settings in the window and I set my software the same for every file. this morning I clicked cut and nothing happened. I changed usb cord and nothing, checked pause, nothing. Turned SB off and on then positioned with arrow keys and clicked cut and nothing. Then rebooted my computer and tried again. Nothing. Then last attempt, switched to another computer with SCAL4 and attempted to cut with same settings, nothing. Any ideas? Could really use some help. I have customers waiting.