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SB Pro 15" Support Table
Posted:
November 29th, 2016, 5:12 pmby Mukul
Hi Gigi,
I am trying contact Sherri regarding an issue with installation of the support table for my SB Pro 15" machine. I have sent a couple of emails with photos explaining the issue to Sherri and have not heard from her yet. Can you please follow up with Sherri and let me know when I should expect to hear from her?
Thanks and regards,
Mukul
Re: SB Pro 15" Support Table
Posted:
November 29th, 2016, 5:37 pmby Gigi
She answers all of her emails within 24 hours. Which email are you using to reach her? It is very unlike her not to return an email or a phone call within that time frame.
Why don't you forward the email to me as well?
admin@silverbulletcutters.com
Re: SB Pro 15" Support Table
Posted:
November 29th, 2016, 7:14 pmby Mukul
Hi Gigi,
Thanks for the reply. I will forward my email to you.
Regards,
Mukul
Re: SB Pro 15" Support Table
Posted:
November 29th, 2016, 7:18 pmby Mukul
Hi Gigi,
I got a reply from Sherri regarding this issue. Just wanted to let you know.
Thanks and regards,
Mukul
Re: SB Pro 15" Support Table
Posted:
November 29th, 2016, 10:43 pmby Gigi
Yes, I was going to let you know. Because you emailed over the holiday weekend (I didn't even think about that) we did very little if any tech support. When I mentioned your email to her, she had just gotten to it in her inbox.
For future reference, we rarely respond on the weekend and/or over a holiday. It sounds like you just needed to watch how to assemble it in the learning center. Hope you have them properly attached now.