Hi, I'm a proud new owner of a Silver Bullet 24, and my husband and I have spent the last 1.5 weeks doing about 100 test cuts! We went about this very systematically, using the same design on the same exact cardstock and cutting it time and time again, each time making note of the velocity and the force.
My problem is that my cardstock (65#) keeps tearing. I cut a lot of small custom confetti, often times a name (which is normally either Brody or Arial Black font welded) that measures about .75 inches x 1-3 inches long (depending on the length of the name). We've found that a force of 107-120 with two cuts is giving us better cuts, but they still aren't great. I was getting better cuts on my Silhouette Cameo, and I know the SilverBullet can do much better, we just haven't cracked the code yet!
We have checked the blade height and blade carriage height multiples times, and have gone through every lesson in the learning center. Help us!