Hi there. This problem that I am having started about a month ago and it's getting worse, affecting more pieces in my work. I am cutting out large sheets of circles. I keep getting phantom cuts that go either right through my paper, or about 3/4 through. They are straight lines. At first I thought that maybe my mat was a bit wobbly, so it was simply the blade being too close to the paper, and cutting it in its travels, but that is not the case. No matter how flat the mat, I keep getting them, and they are identical in many places over my pieces. The through cuts are as clean as my intended cuts, leading me to believe that the machine thinks there is a tool path there. I've attached pics.
Here are some important points:
1. I have just installed a fresh copy of SCAL4, but this problem started when I had SCAL 3 so I don't believe it is related to that.
2. I have done a factory reset of my machine.
3. The number of circles on my sheet (see image showing full sheet) that are affected is growing each time I cut.
4. I have used this exact same project file at least 50 times over the past year. This problem only started a month or two ago.
5. I have created new test files just to see if there was perhaps a problem with my old file and the same thing is happening.
6. When the cuts first started appearing, they seemed to go 3/4 through the paper. Now they go clean through more often than not.
7. I have used various blades.
8. Oddly, the cuts seem to keep happening in similar regions of my design, but not in similar areas on my mat, as I am rotating my mats and using different ones.
I look forward to getting help with this. As is the case with many of you, this machine is vital to my business. I have been making do with recutting the affected pieces, and even then still 1/2 of them are affected again. I simply can't go on like this.
Thanks!
Sue
Ok...lots of exclamation points. As I mentioned above, my mats were flat...or so I thought. I just ironed my mats (see my method in the Tips and Tricks section) and I just got perfect cuts with no phantoms! They sure looked flat to me before I ironed, but I guess I was just used to them having a slight wobble. Anyway, ironed flat as a board and all good. Thanks for listening:)