Control panel

[Bernardette]

The buttons on the control panel (Online and direction buttons) are very hard to push and I am worried that they are going to fail. Is this a common fault?

[Gigi]

Please email Sherri directly if you have having problems with the buttons. She can help you.

[Fast_BladerZ]

we have the same problem. unfortunately there's no fix for it yet. hope there will be a fix soon.

[Fast_BladerZ]

update: Sherri sent me a replacement control panel and after almost 2 hours of installing the new control panel I'm completely inlove with my SB! all the buttons are now working flawlessly!

thnx Sherri!

[Retta]

Isn't Sherri a treasure. And mow you and your machine can play! Congratulations and wishing you hours of fun!

[Fast_BladerZ]

she definitely is. thnx Retta!

[PennyDuncan]

That is AWESOME!!! And you're right...Sherri is AMAZING!!!! You can't find any better Customer Service ANYWHERE!!!

[Gigi]

Ditto that Penny!! She is fabulous!!

[Elizabeth]

Ditto from me!

[sherri]

update: Sherri sent me a replacement control panel and after almost 2 hours of installing the new control panel I'm completely inlove with my SB! all the buttons are now working flawlessly!

thnx Sherri!

It took TWO HOURS? WOW...I need to get people new instructions. I have replaced one in less then 20 minutes. I am glad it is going great now! We have had three failures out of the entire shipment but anyone let me know if it happens to you. The buttons are VERY hard to push. No one has failed and I doubt they will, they will just keep getting harder to push. It had to do with the chip in the control panel.

[sherri]

Awwww...now you guys have me blushing again....LOL

[Fast_BladerZ]

It took TWO HOURS? WOW...I need to get people new instructions. I have replaced one in less then 20 minutes. I am glad it is going great now!

there's no problem with the instruction you gave me. maybe its just my cautious attitude (OCD).
though i had a difficulty passing through the 2nd hole (frame hole) with the wide wire. other than that, everything should be very easy/fast to work on.

[Harold N.]

I too had trouble last week with my buttons emailed sherri and in two days she had me taken care of such fast and good service!!!!!!!! Sherri is the best!!!!!!!!!!!!!!!!!!!! Love my Silver Bullet. Thanks so much Sherri .Harold

[Elizabeth]

Glad you are having fun with your cutter, Harold! I agree, Sherri is the best!

[lgstroud]

I just got my control panel replacement. Instructions for installing the control panel are mentioned above. Where can I find those instructions? Thanks!

[Gigi]

I would suggest you email Sherri directly - sherri@silverbulletcutters.com or thatsscrap@aol.com

[Gigi]

Here is the link to the control panei install instructions.

http://learn.silverbulletcutters.com/su ... rol-panel/

I guess I should have clarified - do you have a Cougar or a Silver Bullet?

Thank you.

[Soraya]

My kitty has been sick for a while until I found this thread. My kid got me the control panel for Christmas and when she came home this weekend she brought it. My kitty is healthy once again YAY!!!!

Thank you for the instructions for replacing the control panel.

Happy New Year to all

[Gigi]

Good to hear - Happy New Year!

[Elizabeth]

Great news, Soraya! I had to replace a control panel on one of my Cougars. I was a bit intimidated at first, but found that it was quite easy with the instructions. Didn't even need help from DH. (but I had him on standby, just in case!)