I wonder if anyone else has had this problem....
I can work on my laptop pc for any length of time with no problem but as soon as my husband turns his laptop on, we loose the internet connection.
This is a wireless router and less than 6 months old. It is in a different room to where we work but up until a week ago it was all working well and no changes have been made to anything in the house. The router is on a window sill (always has been) and no other electrical items are anywhere near it.
The ISP rep tried for nearly 2 hours last evening to get to the bottom of it and took remote control of my laptop to look for a problem but when I suggested he check my husband's he said there was no need. The problem has now been passed over to the technical dept who are calling back this morning (we live in the UK) and will hopefully be able to find out what the problem is.
Both of our pcs are less than 2 yrs old and work on Win7 64bit.
The only ideas we have are...the router has developed a fault and can't cope with 2 pcs. or something is wrong with my husband's pc.
If anyone else has experienced the problem I would like to know how it was solved. Maybe it would help when the techie calls us later today.
Thank you
Sandra