Changing Computers-Activation Code not working

[Vin]

I'm using a new computer and my activation code is not working for SCAL. I followed the instructions and deactivated SCAL on my old computer, but still I am not able to get a new activation code. I keep getting an "Invalid Entry" message when I try to get an Activation Code. Please help I have customers waiting for their orders. Thank you!

[Vin]

I got it to work! It was my mistake, I was using the wrong Serial

[Gigi]

Glad it's working now. Thanks for letting us know.