Okay, I'm confused, in one post you say it isn't the program, but software, (which is the same thing) saying the machine won't pick up. That indicates you have a program to use in sending the designs to the machine, but it just doesn't recognize the machine, which indicates you need a driver for the software, to recognize the machine. Then in another post, you say that you need the software because it is old and you are on a new computer now and lost it. Which indicates that you don't have ANY software at all to send designs to your machine. You said a lady says you need new software, but you don't indicate "what lady" told you this. Did you buy this machine used from someone that didn't want it any more, or did you buy it from Jo who sells the machines in Australia? If you bought it used, and they didn't include the software, then you will need to purchase one of two different programs. You DO NOT NEED BOTH, you can use just one of them.
IF you already had software, but lost it due to getting a new computer, then you need to contact the software company for the software you were using. The software that comes with the machines when purchased new, is created by 3rd party companies and they have an agreement with the machine suppliers to bundle the software with NEW purchases. Since you said you lost it, you will have to contact the software company and if they have your registration in their database, they should be able to help you getting your software back, but most software companies do NOT continue to support or supply older version of the software once they have upgraded it.
At one time MTC (Make the Cut) was bundled with the machines, and updates and upgrades are free, IF you have registered it, and you needed to register it in order to have it working fully. You can go to
www.makethecut.com and download the latest version, and you will need your registration info to use the software.
SCAL (Sure Cuts A Lot) is now being bundled with the machines, and they charge for upgrades. You will have to pay an upgrade fee IF you had an older version of that software registered to get the latest version. Again, they should be able to help you if they have a record of you registering the software.
Their website is
www.craftedge.comIn either case, you can not download older versions of the program as they don't make them available after they have upgraded the programs.