by rachellann » January 17th, 2012, 11:22 am
works but still only one machine can be plugged into the computer inorder for it to find the machine. Dawn we had both the serial and the usb plugged in when we had issues before and it will only see the usb and cut to that, If I unhook the usb then it will take refreshing a couple times then it will see the serial and can cut to the cougar but still can not have more than one port or machine hooked up to the computer and use properly. I think I am going to completely uninstall and contact craftedge to get a new code to enter and see if that helps. but for those who have only one machine it should work fine.
Helping where I can when I can.
Using a 24" Silver Bullet Pro and also have a 18" Cougar