help me please!

help me please!

Postby pigtailpat » December 28th, 2018, 2:00 pm

As many here know, I started cutting on the gazzy, and upgraded to BC Cougar I would say around 2010.

I still have the gazzy and I still have the gazzy driver (i.e. cut OK)

All of a sudden, today, I began getting weird messages in windows saying the driver is not compatible with windows and it keeps flashing.

Is anyone experiencing anything like this? I can't ask BK as they closed. I figured someone here would know.

Thanks!

Pat
New owner of an 18" cougar and the gazelle...still a newbie at the cougar and will soon explore it............
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Re: help me please!

Postby Gigi » December 28th, 2018, 2:21 pm

Have you upgraded the software and drivers that are running the cougar? That is where I would start.

It could be your motherboard, but I would want to be sure you are running the most recent version of the software and drivers first.
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Re: help me please!

Postby pigtailpat » December 28th, 2018, 2:52 pm

motherboard on the cutter or the computer?

The cutter is not connected. I am getting this driver pop up unprovoked in windows without any connection made. The fault is with the Cut OK driver (which means gazzy).

Pat
New owner of an 18" cougar and the gazelle...still a newbie at the cougar and will soon explore it............
pigtailpat
 
Posts: 880
Joined: May 14th, 2011, 7:49 pm
Location: In northeast close to Manhattan

Re: help me please!

Postby pigtailpat » December 28th, 2018, 3:35 pm

Gigi - I figured out what happened. I was working on some documents, and, accidentally, sent it to the cut OK drive - oy VEH!

That's why I was getting unprovoked pop ups. whew!
New owner of an 18" cougar and the gazelle...still a newbie at the cougar and will soon explore it............
pigtailpat
 
Posts: 880
Joined: May 14th, 2011, 7:49 pm
Location: In northeast close to Manhattan

Re: help me please!

Postby Gigi » December 28th, 2018, 4:36 pm

Oh geesh!!! Well good to know that it wasn't the machine - just the computer!! :) Glad you figured it out!

Happy New Year, Pat!
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