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Re: A new SB 24" and 'old' version of MTC

PostPosted: May 28th, 2013, 4:15 pm
by soederg
Yes, it will. I'm truly hoping it is not me!! :ROFLMBO: How embarrassing would that be?! Especially since I 'do things by the book.' Not saying I want these to be an inferior set, just - at the same time - don't want it to be me :ROFLMBO: :ROFLMBO:

And, yes - I researched a new cutting machine for the past year and kept coming back to the SB and Sherri - she was wonderful in replying to my inquiries. Had a wonderful conversation with her just hours before pulling the trigger on my order. She is so knowledgeable and responsive. I hated even saying anything to her about this, but I really don't think it's me. I even had my handiest of handymen husband assist me at one point - to maybe show me what I was doing wrong.

Re: A new SB 24" and 'old' version of MTC

PostPosted: May 28th, 2013, 4:48 pm
by Gigi
So glad to hear a new set is on the way to you and hope it solves the problem! Sherri is awesome and this is just one more example. Please let us know the outcome - I am really curious now!

Re: A new SB 24" and 'old' version of MTC

PostPosted: May 28th, 2013, 9:11 pm
by Elizabeth
Hope the new tables solve the problem! I echo everyone's praise of Sherri's customer service. She always goes the extra mile to make sure we love our machines. She is responsible for many happy craft room moments!

Re: A new SB 24" and 'old' version of MTC

PostPosted: June 2nd, 2013, 2:32 pm
by soederg
P.S. A 'final' note re the tables. Well, received another set. I don't know if my original ones were just off a tad, but- the new tables fit wonderfully - no popping out if I breath nor popping out on one side while installing the opposite. :lol: Happy. Liking the Origin Point cutting, too - who knew?!

Re: A new SB 24" and 'old' version of MTC

PostPosted: June 2nd, 2013, 3:00 pm
by Angel135612
Gayle, so glad the new tables fit like they are supposed to... they do make things much easier. I couldn't live with out Origin Point cutting. Can't wait to see more of your creations!!!

Re: A new SB 24" and 'old' version of MTC

PostPosted: June 2nd, 2013, 3:08 pm
by Gigi
Great to hear Gayle. Love origin cutting - it makes the most sense to me!

Re: A new SB 24" and 'old' version of MTC

PostPosted: June 3rd, 2013, 6:07 pm
by Elizabeth
Great, that should make cutting much less frustrating! I love origin point cutting also. (but taking time to learn where things cut in WYSIWYG will help when you want to start drawing or engraving with your SB.)

Re: A new SB 24" and 'old' version of MTC

PostPosted: June 3rd, 2013, 8:59 pm
by soederg
Hi, Elizabeth - I am taking the time to figure the WYSIWYG cutting method - thought I knew it already, but with the SB - that definitely is not the case!! I will persevere!

Re: A new SB 24" and 'old' version of MTC

PostPosted: June 3rd, 2013, 9:29 pm
by LisaH
Gayle, the absolute easiest way for me to use WYSIWYG is to make my mat the same size as my media, place the blade tip on the bottom right corner (when facing the machine head on). It cuts perfectly every time...I'm using SCAl...but thinking MTC should work pretty much the same.

Re: A new SB 24" and 'old' version of MTC

PostPosted: June 4th, 2013, 6:19 am
by soederg
Thanks, Lisa! I will give that a try. Appreciate it.

Re: A new SB 24" and 'old' version of MTC

PostPosted: June 27th, 2013, 12:30 pm
by soederg
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