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Access Denied

PostPosted: November 6th, 2011, 10:50 am
by janrichards
I have been having some trouble with SCAL since the last download so I tried to use MTC. I got an error message "Trouble communicating with the machine. Access denied"????????????? I have rest the machine, I switched to a new mat. I know my baud rate is correct. I am out of ideas and getting very frustrated anyone out there have a solution? Perhaps I should contact MTC. Any ideas appreciated.
Jan

Re: Access Denied

PostPosted: November 6th, 2011, 12:33 pm
by iggylover
Do you have the plug-in for the machine downloaded and then run it and open it into your plug-in folder?

You would find the download by scrolling down on this page: http://www.make-the-cut.com/Download.aspx

Re: Access Denied

PostPosted: November 6th, 2011, 1:19 pm
by janrichards
Well, I did have but I have tried everything else with no success so I am going to try that again. I did change out the USB cord that came with the machine and that stopped the skipping over objects while cutting so I guess it was a bad cord.
Jan