Silver Bullet Cutters Forum

All of a sudden my 13" Cougar is not responding properly and will not cut. when I hit cut the blade holder just goes all the way to top of the machine and just kind of scratches across the top and then spits out the mat. Need help asap am in the process of finishing up an order for someone.
Thank you

First I would try a reset of my cutter, then a restart of my computer. If this doesn't do the trick, I would take a look at my design for any pieces that might have strayed outside of the cutting area.

Before resetting my cutter, can I ask will that change all of cutting settings for print and cut?

No - resetting the cutter will not change your print and cut settings. But be sure you have them written down somewhere safe so you can easily put them back in if you ever need to. You don't have to recalibrate the machine once you have the right numbers for you - just enter them in the values and save.
Your print and cut settings are a software setting, not a machine setting. The machine reset just returns it to the default values where it "should" be - all else remains the same.

And as Elizabeth said, check and be sure you don't have a stray node that is telling your machine to do something you don't want. Just happened to me yesterday!

ok cant seem to find the reset button.

Here is where the instructions are: http://blackcatus.com/learn/?page_id=2038

Just hold down the origin button with the machine off, turn it on and then release when you see "reset" show in the LCD screen.

Thanks for the info for resetting. But unfortunately that did not work either.

ok i tried from the beginning again. I reset that didnt work, so I tried shutting down and restarting again for third time. And thank god finally it seems to be working again. Thank you all for you help