If you are running MTC, the best we can do if none of the above works is check on the MTC group and see if they have any answers. If there are people here running MTC on
Windows 7, they can certainly let you know, but I know we have been able to overcome the issues with SCAL and
Windows 7.Most of us now run 8 or 8.1 and some of us who are really techie sick are looking forward to
Windows 10!
Melanie gave you some excellent suggestions. Beyond that, I would check with the software developer/group.