My Signcut is not working

[lindalou]

When I try to cut, I get a prompt telling me my signcut is working in test mode. I tried to uninstall it and reinstall and when I put my license number in and click next, it won't accept it but takes me to a page to buy signcut. Does anyone know what is happening?

Lindalou

[Thyme]

I've requested an extension for you