No doubt at all about that Gigi, we all know how frustrating it gets when we can't get something working. Especially when it is new to us. It was just an idea that was meant to be helpful. I know that I have to run the keyspan because my computer is so new and it works in reverse. Older software communicating from new computer and new machine. I really want my old computer back. Don't want or like the new one. LOL. AT ALL.
My Bryan does think it has something to do with an update from windows that is doing this crazy nonsense to me. And I have to contact different places to report it. Oh the joy.
I 100 % wasn't saying anything negative about Sherri, she always does what is right. I didn't know the history behind the machine. So sorry didn't mean to step on toes.