Hi:
We have had our Cougar (24") since Feb 2012 and love it for our business. My mom and I run a handmade business card, label and other supply business and we specialize in unique shapes - so die-cutting was very important for us. LOVE the Cougar, its speed and detail, but we have found something out and wanted to get some feedback. On some of our cards, with detailed edges (sharp corners, etc) we find that the cutter start chewing up the paper. It does this more on our textured stock (80lbs) than smooth stock. Would the detailed blade holder help in this case, because we have found that changing the blade (hoping it was just a bad blade), lowering the speed or changing the force does not always solve the problem. We also change the mat, and that does not always help.
Just curious what does the detailed blade do that others don't, and might it help for detailed cuts to stop the blade from chopping things up?
Thanks in advance for your thoughts!