Power Cord Loose?

[Krafthead]

Hi, it is normal for the power cord to be so loose? If I accidently hit the cord, it falls out or moves enough for the machine to turn off please help...does it suppose to snap into place and I just don't have it in far enough? Thanks much!

[rachellann]

make sure you are firmly pushing the power cord into the machine

[Angel135612]

Kenya, I ended up using a cord I purchased myself with the machine. The one that came with it just didn't seem to fit very well. I did keep the cord I purchased and sent you the cord that came with it. So you may want to buy a different cord and see if that helps. I didn't have any problems with the cord I purchased staying in the machine.

[Suzan]

You might try taping around the plug so it will fit firmer.

[Angel135612]

Suzan, if she is talking about the power cord, I don't think taping it will work. It is almost as if it doesn't want to go all the way into the plug, so tape won't really hold it any better. I want to say it is the cords from China, but I don't remember reading about any one else having this problem.. so it could have just been my machine. I fixed it by buying a new cord and didn't have any problems after that.

[Suzan]

Ok, I do remember someone else hey maybe it was you talking about a loose power cord. LOL

[Krafthead]

Thank you for the replies~

[Elizabeth]

Suzan, it was me with a loose power cord on my 15" Cougar. I used teflon plumbers tape to tighten it up.

[Suzan]

LOL at least I remembered it happened. LOL

[Elizabeth]

Well, that post was months ago, so I am impressed you remembered anything about it!

[Suzan]

It is amazing what pops into this little brain at times. Can I remember dinner last night. Nope.

[colleen]

Hi Krafthead. I too had the loose cord issue on my 13 in. If you even touched it slightly the machine would stop cutting. I finally went out and bought a new cord and what a big different. Much, much better fit. I don't have to worry about hitting the plug anymore. I don't what take me so long to buy one but it was so worth it. I ruined quite a few cuts by having it stop cutting in the middle because of that cor. I recommend buying a new one and try it out. You can always return the new cord if its the same but I am pretty sure it is just the way the cord that came with it was made. I had the problem from day one of getting the machine. Good luck. This cutter is great once you getting going so its worth the price of a cord. Good luck.

[Krafthead]

Thank you! Can this cord be purchased at a local store? Thanks

[Elizabeth]

Hi Krafthead. It is a printer cord that you need, you can get one at Walmart or Staples. Another option is to purchase a keyspan adaptor to use the serial port rather than the usb port on your Cougar. I got one at Amazon.com.

http://www.amazon.com/Keyspan-USA-19HS- ... an+adaptor

It has worked very well for me.

[Krafthead]

Thank you Elizabeth!! I will check them out

[Angel135612]

Elizabeth, she is talking about the POWER cord not the cable from the computer to the machine.

But yes ,you should be able to purchase the cord at a local store. It is just a standard power cord.
You don't need the keyspan adapter unless you have problems with the communication from your computer to the machine.

[Krafthead]

Yep, figured that once I saw what it was. Hopefully I will make it to the store today. Thanks

[LisaH]

You can take some electrical tape (the black one) and wrap it around the cord head, but not the prongs, and make it snug that way

[Elizabeth]

Oops! I'm sorry. I guess I didn't read that carefully.